Orders, Delivery & After-Sales
Pending Payments & Pay on Delivery
Manage orders you have not paid for and pay-on-delivery orders.
Learning objectives
- Complete pending payments
- Understand pay on delivery
- Avoid missed payments
Pending payments
Orders that still need payment appear under Pending Payments in your account. Complete them before they expire to keep the order active.
Pay on delivery
Pay on Delivery orders show under their own section. You pay the agent when your order arrives. Keep the total, including delivery fees, ready.
Keep payment up to date
Unpaid orders may be cancelled automatically. If a payment fails, retry from the pending payments page or contact support.